Program Description
| The Local Consumer Protection Program works in
cooperation with the Office of the Attorney General as facilitators to help consumers
resolve complaints without resorting to legal action. No legal advice or services are provided. |
Program Components
Mediation Services
Provides assistance to consumers in resolving complaints related to
products and services such as:
|
Education and Outreach
| Provides consumer related educational outreach and referral resources to
schools, businesses and the general public. Current Activities are:
|
Small Claims Court Assistance
| Provides consumers with technical assistance when filing a compliant in Small Claims Court. |
Eligibility Guidelines:
Services limited to:
|
Consumer Links
Contact Information
Telephone:
(978)
681-4990
FAX:
(978)
681-4949
Postal address:
GLCAC, Inc.
Consumer Protection Program
305
Essex St. Lawrence
Lawrence, MA 01840
Contact name:
Marie
Finelli, Director
Electronic mail:
General Information: consumer@glcac.org